Our Inclement Weather Policy

"Do you mow if it rains?"

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We get asked a lot if we mow when it rains. It really depends on the circumstances, but the most straightforward answer would be, "No... We try not to." There are several reasons for this...

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First and foremost, we'd prefer not to cause damage to your lawn. Our mowers, for the most part, are extremely heavy. If we put a 1,000-lb. mower on your wet yard, it's going to tear up your grass and/or leave ruts in the yard. Worst case scenario, we get a mower stuck in the mud, and it causes a lot of damage to your lawn.

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Secondly, mowing your lawn during/after heavy rain makes it extremely susceptible to disease and fungus. We don't want to cut your grass only to have it die from disease/fungus a week or two later.

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Finally, if we mow your yard in the rain, it's simply NOT going to look good. If our mowers don't damage the lawn, chances are they'll leave mud tracks throughout the yard. Also, wet grass does not distribute well when discharged from the mower deck, leaving large clumps of wet grass throughout the lawn. It's also much more difficult to blow off wet grass from your sidewalk, patio, and driveway. Then, edging your hard surfaces becomes a muddy mess.

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There are times, when we will mow in the rain. If we are expecting rain, we try to get as much completed before the rain sets in as possible. If we are mowing when the rain starts, we'll almost always finish the yard we're working on. Depending on the yard and the rain, we may be able to cut your lawn with a push mower, with little or no damage. If the rain's expected to pass quickly, we'll try to wait it out. If it doesn't saturate the turf, we'll resume mowing, when the rain has passed.

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Since we typically mow four days per week, there is only so much time available to make up for rain delays and rain-out days. If we miss part of a day due to rain, we will typically try to merge any missed properties into the next day's routes. If we miss a full-day of mowing, with no more rain in the forecast, we will simply shift the remainder of the week's schedule forward a day. If we miss more than two-days of mowing in a week, we are unable to make that up in the same week. So, the missed properties will simply be skipped for the week. We DO NOT work on Sunday's to allow our employees to exercise their faith and spend time with their families. 

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As for refunds/discounts related to inclement weather, let us try to clear up how that works. If you are a pay-per-visit client, weather will not affect you at all. When we get caught up and cut your lawn, your "card on file" will be charged as usual. If you are a Annual Lawn Maintenance Service Agreement client, your pricing is based on an "estimated" number of mowing visits during the season. Weather does sometimes affect this, and there are several rain days/missed visits built into our pricing. However, we DO NOT typically refund/discount monthly installment payments due to weather-related missed service visits. An extreme case would be if we were unable to service your property for several weeks. In that situation, we would review your account on a case-by-case basis, and a decision would be made on whether or not to refund/discount your payment.

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We hope that this answers any questions that you may have concerning our weather policy. If you have any further questions, feel free to give us a call at (256) 655-3976.

 

***Please, be aware, the pictures below ARE NOT anything that Green Cove Lawn Care has done to a client's property!!! These photos are examples of reasons why we DON'T cut during/after heavy rains.